Testimonials

“Wow! Very impressed. Best speaker of the conference. Absolutely inspiring. Amazing presenter with very useful tips, suggestions and takeaways. These were some of the comments from conference participants. Thank you again for taking part in the conference and congratulations on the feedback.”
Elizabeth Dempsey
Conference Editor, Corporate Learning
Federated Press

“We enjoyed the presentation on Extraordinary Leadership immensely and the buzz in the room afterward was incredible – you clearly hit a home run with our participants.”
Elise Rees
Partner, Ernst & Young and Go Networking Sponsor

Many of the evaluations we got back from our top leaders at our strategy and leadership retreat identified you not only as the best facilitator they had experienced, but many also said that your leadership development training was insightful, informative, fun, upbeat, and impactful. Your participation was invaluable in helping all of us achieve success during the session. Everyone on our top leadership team indicated that they would hire you again. I'm looking forward to continuing to work with you. Great job Nancy!
David Schellenberg
President
Cascade Aerospace Inc.

"Nancy, over the past 6-months you've done an outstanding job at developing and delivering our executive coaching program, our advanced executive development program, and our succession management plan to assist us in strengthening our leadership talent pool and "winning the war for talent". Everyone I spoke to thought you were awesome! This was overall an A+ performance. Well done, and thank you!
Bjorn
President & CEO
Teekay Corporation

Over the past year, your leadership coaching has helped me become a more effective leader. Your team coaching has created more candour, trust and cohesion within our senior leadership team. And, your facilitation of our strategy development and execution planning has lead to the acceleration of business results. Thank you for your on-going support and contribution to the success of our team.
Paul Wogan
President
Teekay Tanker Services
Teekay Shipping Corporation

“Nancy, thanks for doing such a great job at our BC Region Advisory partner retreat. The team effectiveness and leadership development tools that you provided us with have had a very positive impact on our partnership group. We all made commitments to new leadership success behaviours and we are working better together as a team. Your very practical leadership coaching style is also helping me become a better leader. I look forward to your on-going support.”
Craig Campbell, Partner
Vancouver Advisory Leader
PricewaterhouseCoopers

“Nancy, your passion for helping individuals and executive teams achieve their full potential helped create a meaningful experience for our executive team, at an awkward & even emotional time. Your thoughtful professionalism, and experience really helped us stay focused as we brought our newly formed team together for the first time. Thank you for your important contribution to our successful retreat.”
Dave Gregory
President & CEO
First Calgary Savings & Credit Union

Nancy, your workshop on CEO Effectiveness and Strategy Execution for our YPO Forum was a great success. We all learned a lot and made commitments to become better CEOs and to apply your strategy execution tips and techniques to accelerate business results in our companies. Thank you for your leadership and strong contribution to our learning and growth during the workshop.
David Schellenberg, YPO member
CEO, Conair Group Inc. / Cascade Aerospace Inc.

“Thank you for facilitating our strategic planning retreats involving board members and our senior management team. Your ability to connect with all of us, in a positive and challenging way, to guide us along to become more strategically focused has been very impactful. Your team coaching and strategy execution work with our senior management team has enabled them to accelerate business results.”
Morits Skaugen and Paul Wogan
Chair and Vice-Chair
Skaugen PetroTrans Board

“Thank you for a very successful strategic planning project. Your facilitation skills and your ability to lead us through strategic thinking to accelerate business results was greatly valued by all of our board and management team members.”
Terry Holland, Board Member
Rob Mitchell, President
B.W. Creative Wood Industries

"There was unanimous feedback from the senior management team that our leadership development and strategy retreat with you was a huge success. We really value your focus on strategy execution and tools for speeding up business results. You helped us achieve our objectives in record time and we thank you for your strong contribution."
Steve Akazawa
President
Jim Pattison Lease

"Nancy, your strategy work and team building with our CEO and senior team has been very effective. You are a very sincere and caring person with a great deal of business knowledge and strategy expertise which is very valuable for our group of companies."
Tom Fredericks
Chairman
ECL Group of Companies

"Over the past six months, your leadership development, team coaching and strategy execution work with our senior management team has really improved our ability to achieve our business goals and objectives. Your positive, practical and challenging approach to helping us move forward together is greatly appreciated."
Simon Duncan
President
Skaugen PetroTrans

"Nancy, you've been an extremely effective executive coach for me over the last several months. You bring clarity, practicality and unqualified support in helping me navigate my way through business, leadership and personal challenges. I have experienced increased levels of confidence and purpose, along with greater success in all aspects of my life. "
Helen Kain
Vice President
Philips, Hager & North

"We are a global company in a highly competitive business. We were looking for an external resource to work with us to help us continue our rapid growth without losing our entrepreneurial edge. Thank you Nancy for the great executive coaching, leadership development, and succession management work that you've done with our CEO and his Senior Management Team to get them better prepared to lead the company to the next level of high growth."
C. Sean Day
Director and Chairman
Teekay Shipping Corporation

"Nancy - I want to thank you for all of your executive coaching support over the past months. Your feedback and insights have helped me identify the areas of focus that are essential to my continued career advancement. I look forward to continuing to work with you in the future."
Lori Wanamaker
Deputy Minister
The Ministry of Labour and Citizens' Services

“Our 2-day executive team retreat with Nancy MacKay was a great investment in strategic planning and leadership development. The immediate impact was enhanced candour, cohesion, leadership team effectiveness, and overall team performance. I'm confident that we now have a compelling vision, a common purpose, and greater engagement, responsibility, accountability, and commitment of our leadership team to achieve and exceed our goals and objectives. Thank you Nancy for challenging all of us to raise the bar on our ability to lead our organization into the future."
Kirk Dudtschak
Regional President
Manitoba, Saskatchewan & NW Ontario
Royal Bank of Canada

"At our recent executive team 3-day retreat, Nancy MacKay worked closely with us on developing our HR Strategy and on delivering our first ever leadership development program. We made the decision to engage Nancy for two main reasons: we wanted to expedite the implementation of our strategic plan and we wanted to invest in our executive team as part of their professional development.
We believe that the investment we made will continue to provide benefits as we apply what we learned from Nancy about how to enhance our leadership effectiveness. Our entire executive team was pleased with the results of the workshop and we are looking forward to having all of our senior leaders participate in the Inspire Action Leadership Development program this year."
Peter Blake
CEO
Ritchie Bros. Auctioneers

"After Nancy MacKay worked with our executive team for one day, we immediately revised our approach to decision-making and executive team meetings based on her invaluable advice. A day with Nancy was a great investment and we are looking forward to benefiting from Nancy's leadership development and executive coaching expertise in the future."
Pam Marchant
CEO
Island Savings Credit Union

"Thank you for a great presentation to The Leaders Network on "Strategic Planning Using a Balanced Scorecard Approach" Our group of Chairman and CEOs found your session to be full of practical and valuable advice to help us achieve greater business growth."
George Melville
Chairman & Owner
Boston Pizza International Inc.

"Nancy MacKay has made a significant contribution to our strategic planning process beginning with an outstanding strategic planning retreat. Your Inspire Action System for leading strategic change has definitely accelerated our high growth strategy."
Jim Davis
President & CEO
ECL Group of Companies Ltd.

"Nancy sees the strategic issues and opportunities of our business in a deeply insightful way. She's helped us find solid solutions that consider all the stakeholders including employees, customers, suppliers and shareholders. Everyone she works within the company not only listens intently to what she says, but looks forward to her assistance. Nancy not only knows how to get things done right, but how to have fun doing it. She's been a tremendous asset to our organization and I look forward to a long relationship."
Bill Ticknor
President
Mr. Lube Canada

"Thank you Nancy for assisting The Leaders Network in developing a 3-year strategic plan. You are a pro at what you do and as a result of your efforts we now have a plan and structure in place to ensure the long-term success of our CEO network."
Pierre Doyon
Chair, The Leaders Network

"Nancy, Strategic planning was a concept I thought was meant only for large organizations. I am delighted and thankful for bringing you to share your talent, experience and wisdom with my organization and to finally bring clarity to our future strategy. You certainly helped our leadership team develop a high growth strategy to accelerate our business results. You've helped to make our organization a stronger and more successful one by giving us a strategy roadmap for success. Your enthusiasm, love and dedication is contagious. THANK YOU!"
Chad Barr
President
CB Software Systems, Inc.

"Thank you Nancy for facilitating our credit union's strategy and succession planning retreat with our Board of Directors. With your expertise and direction we were able to set plans in place to ensure our long-term success. We are also better positioned to ensure the continuity and excellence of our leadership team into the future."
Will Woudstra
Board Chairman
Christian Credit Union

"If you want to become an effective leader who motivates and inspires your team.. Then you must hire Nancy MacKay as your personal executive coach. She has an excellent command of coaching skills and knows how to teach, coach, and guide you in ways you never imagined to take your leadership skills to the next level."
John Ticknor
Executive Vice President Franchise Development & Corporate Counsel
Mr. Lube Canada

"You certainly helped focus our strategic planning efforts and your facilitation skills are excellent, whether that be in a group setting or one-on-one. Your executive team effectiveness workshop was invaluable to our entire executive team. You have made a significant contribution to the success of our organization and we are looking forward to a long-term relationship with you."
Chris Catliff
President & CEO
North Shore Credit Union

"Over a three month period, Nancy MacKay improved our individual and team performance! Her executive coaching services and her very insightful and practical team-building workshop were outstanding."
Dr. Catherine Aczel Boivie
Senior Vice President, Information Technology
Pacific Blue Cross

"Nancy, thank you for an excellent presentation. I greatly enjoyed it, and I have heard nothing but great reviews. I thought you very artfully challenged us to break free of our Canadian apologetic style and embrace business models that allow us to realize revenues more commensurate with the true value we deliver. Canadian business in general, not just consulting, needs this mindset to compete on the global stage."
Doug Jagger
Chair, Executive Council
Canadian Association of Management Consultants Vancouver Chapter

"Thank you Nancy for facilitating our strategic planning project with our Board of Directors. We now have a future direction and plan to ensure the long-term growth and success of BC 4-H."
Glen Hersley
President
BC 4-H

"Your facilitation, keynote speech and team-building session for our Executive Team and Sales & Marketing Team helped make our strategic planning retreat a huge success. Thank you for helping us launch our new company."
Bob MacDonald
President & Owner
Wakefield Canada Inc.

"Thank you Nancy for being such an excellent facilitator. Your expertise, energy and enthusiasm really made our culture workshop for company leaders at our annual convention a great success."
Bill Ticknor
President
Mr. Lube Canada

"Thank you for your recent leadership development workshop on Coaching Skills for Leaders. The feedback from my group has been very positive. This was a really good session for us; we are building a common language and a common experience, and your session has helped us to further this goal. As always, I enjoyed you as well, it's always nice to work with you, your attitude and delivery style are both positive and constructive, thanks."
Jeff Connery
Chief Information Officer
Envision Financial

"Over the past year, your strategic planning, team building, and customer service expertise has been instrumental in the development and growth of IM/IT, enabling us to meet new challenges and seize opportunities within a dynamic environment. We look forward to your continued work with us."
Don Henkelman
Chief Information Officer
Provincial Health Services Authority

"Dr. Nancy MacKay is an enthusiastic presenter who has an obvious passion for her subject area. Her experience in the business world, combined with a depth of knowledge supported by extensive research, make for an informative and thought provoking keynote presentation."
Kevin Savage
Manager, IS Quality & Business Improvement
Insurance Corporation of British Columbia

"I would like to convey my appreciation for your role in creating an effective process for strategic and operational planning, which you have done in each of the past two years. Your expertise, communication skills, and clarity of thought have made a real difference in achieving important goals for us."
Ted Dodds
Chair of the Board of Directors
BCNET

"I found her to be a very engaging and entertaining speaker, interactive with the audience, and delivering material that was appropriate and useable by the audience. She kept everyone's interest very high. Not only was the presentation informative, but it was fun!"
Jim Willliams
President
CIO Association of British Columbia

"Nancy, due in large measure to your direct involvement, we have reached important milestones in a variety of key areas. These include the development of a 3-year strategic plan for IT Services, innovative enhancements in organization design and development, and improved effectiveness through executive coaching and mentoring."
Ted Dodds
AVP-IT & CIO
University of British Columbia

"Thank you so much for a wonderful presentation! Your energetic introduction to the Secrets of Highly Successful Teams workshop was very well received by our members. We see immediate applications for enhancing communication and effectiveness in our personal, community and business relationships. You have started something that will have continuous and cumulative positive effects."
Jim McNeil
P. Eng.
Chair, BC Lower Mainland Investors Group

"Your workshop on board governance and meeting effectiveness was excellent! Thank you for giving our group of CEOs very practical tips and techniques to improve the effectiveness of our association and our own businesses."
Jim Davis
President
Alberta Motor Transportation Association

"On behalf of the CIO Canada Board of Directors, thank you Nancy for your facilitation and strategic planning expertise over the past year. You have made a significant contribution to the learning and growth objectives of our new association and we are looking forward to your on-going support."
Dr. Catherine Aczel Boivie
President & Founder
CIO Association of Canada

"If you are an executive with very little free time and would like to bring an executive coach into your world, call Nancy. She is able to maintain a fast pace, long hours and VERY aggressive timelines!! One thing I find most beneficial about working with Nancy is that I always gain new insights and approaches to addressing key issues and challenges that I'm faced with."
Jim Davis
President & CEO
ECL Group of Companies Ltd.

"Nancy MacKay is the best consultant and executive coach I have worked with in my 25 year business career. I have recommended Nancy to many of my executive colleagues without hesitation or reservation. Unlike many consultants, Nancy delivers tangible, practical results that have an immediate impact on the business. Through her dynamic personality Nancy engages with executives quickly to gain their trust and active participation in the business improvement process. She also tailors her approach to meet the requirements and culture of each organization. I recommend Nancy and her services to anyone who is considering improving individual and organizational performance. Her integrity, broad experience, commitment to service, sense of humor, and practical approach, make her a pleasure to work with."
Mike Battistel
Chief Information Officer
Ritchie Bros. Auctioneers

"Nancy MacKay is always in motion. Whether she is speaking to conference audiences or client workshop participants, Dr. MacKay delivers fast-paced presentations that are highly interactive and capture everyone's attention. Her audiences are entertained while being challenged with new ideas and approaches to leadership effectiveness."
Mike Battistel
President
CIO Association of BC

"Your executive team workshop enhanced our ability to foster a culture of accountability and empowerment. You helped us improve our decision-making effectiveness in order to free up our time for strategic thinking and a more external focus. Thank you for making this contribution to our executive team. We look forward to working with you again"
Lori Lindahl
Vice-President, Corporate Services
Vancouver Port Authority

“Thank you for being a very valuable executive coach for me over the past year. Your ability to provide 360 Degree feedback and coaching in a very supportive and challenging manner has enabled me to progress in my career with greater ease and determination. I’m looking forward to your on-going coaching and future involvement with my senior team.”
Bev Brown
COO
Envision Financial

“Thank you for the strategy work you did for our company’s senior team. You did a great job for us on getting alignment on our corporate strategy and action plans to accelerate business growth.”
Paul Clinton
CEO
Everything Wine

“The workshop you planned and delivered for our executive team definitely helped us fine-tune our vision and our strategy and really focus in on our priorities. Even more valuable though, was the team effectiveness training you did for us. It has made a huge difference in how out team interacts and this, in turn, has made us more effective at implementation.”
Carolyn Roger
President & CEO
Hydroxyl Systems Inc.

“Nancy, I so enjoyed participating with you at the Metro Care offices. I have been fortunate to participate in other leadership workshops, however, I enjoyed yours especially due to the interactive nature of the training. I think you gave many in the room great ideas to ponder and tools to develop further. Thank you for your time.”
Mary M. Holman
Senior Vice President
Enterprise Commercial Lending

“Your workshop on extraordinary leadership kept us focused on our accountability to one another to achieve the extraordinary results that we are shooting for as an executive team. We are more committed than ever to our strategic plan and we would like to thank you for inspiring us to take our leadership team to the next level.”
Tom Schramski, Ph.D
CEO
Metro Care Services, Inc.